Patient portals enhance patient engagement and satisfaction by allowing patients to independently manage various aspects of their healthcare, which enables healthcare providers to dedicate more time to direct patient care. Essential features include:

Appointment booking and scheduling reminders: Patients can schedule their appointments at any time and receive reminders, which helps reduce missed appointments and lessens the administrative workload.

Online payments: This feature simplifies the billing process by enabling patients to make payments directly through the portal, enhancing payment convenience and efficiency.

Video conferencing: Patients can access healthcare services from the comfort of their homes through virtual consultations, which is particularly valuable in today's health environment.

HIPAA compliance: This ensures the security and privacy of patient data, meeting legal requirements and protecting against data breaches.

Registration and clinical document management: Improves the efficiency of patient registration and the management of clinical records, leading to better data handling and increased transparency in patient care.